Zoom, the popular video communication platform, is making big moves in India to support the growing demand for its cloud-based phone system, Zoom Phone. With the addition of six new data centers in key cities like Pune, Chennai, Bengaluru, Hyderabad, Mumbai, and Delhi, Zoom is set to efficiently manage the increased demand for its services in these regions.
Zoom Phone, a flexible cloud communication platform, allows businesses to make and receive calls over WiFi or cellular data, seamlessly switching between video and voice calls and from desktop to mobile. This platform offers various chat and call management tools, making it a more flexible alternative to traditional phone lines and helping businesses improve communication regardless of their employees’ locations.
Zoom Phone has already launched in Pune and Chennai, and with plans to expand to more locations, it is gaining traction among multinational companies in India. Zoom’s competitive edge in the cloud telephony sector is evident, as it integrates video, audio, chat, and customer management into one platform, providing added value to businesses.
Investing in AI capabilities, Zoom is enhancing its platform with features like the Zoom AI companion, offering tasks like meeting summaries, email drafts, and calendar invites at a lower cost than its competitors. Despite the slowdown in growth post-pandemic, Zoom continues to expand its enterprise customer base, forecasting total revenue between $4.656 billion and $4.661 billion for FY25.
With the expansion of data centers and continued investment in AI, Zoom is strengthening its position in the cloud communications and telephony market in India. The company’s Zoom Phone service offers businesses flexibility and advanced capabilities, driving growth in both enterprise adoption and new customer segments.
Thanks For Reading Report of Punepress.com