The Incident: Prasanna Nahar’s Shocking Experience
Prasanna Nahar, a 42-year-old man from Yamunanagar, Nigdi, had a nightmare experience while traveling from Delhi to Pune on January 12. After handing over his luggage at the Delhi Airport check-in counter, he arrived at Pune Airport only to find his bag had been tampered with. To his dismay, ₹1.8 lakh in cash was missing from his bag.
Nahar wasted no time and filed a formal complaint at the Pune Airport Police Station. An investigation is currently underway to get to the bottom of this troubling incident.
Accountability Gap: Who’s Responsible for the Theft?
Air travel involves a complex process where luggage changes hands multiple times. From check-in to unloading at the destination, there are several points where theft can occur. This leaves passengers like Nahar in a bind, unsure of who to hold accountable – the airline, airport security, or the airport itself.
According to aviation expert Dhairyashil Vandekar, the responsibility for luggage safety during air travel falls on both the airport administration and airlines. Surveillance cameras at airports capture the movement of luggage, making it possible to trace incidents back to specific points. However, thorough investigations are necessary for a resolution.
Airport Authority’s Response: No Liability for Theft
Santosh Dhoke from the airport administration made it clear that they are not liable for theft incidents during air travel. He stated that it is the airline’s duty to ensure the safe transport of luggage. Despite this stance, passengers like Nahar are left with lingering questions about seeking justice.
Pune Airport has seen similar theft cases in the past, even during flights to Dubai and Delhi. Despite the presence of the Central Industrial Security Force (CISF) and CCTV surveillance, these incidents persist.
Passenger Guidelines: How to Protect Your Belongings
Experts in the aviation industry recommend the following tips for passengers:
– Avoid storing valuables or cash in checked luggage.
– Inspect your luggage as soon as you retrieve it at the destination.
– Report any irregularities to the airline and airport authorities immediately.
Stay vigilant and ensure your belongings are safe during air travel to avoid falling victim to theft.
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