Flight delays and cancellations have become a common occurrence in India, with passengers facing inconvenience and frustration due to lack of communication and alternative options. Recently, passengers at Mumbai airport were left stranded after their flights were canceled or delayed, causing them to miss important events and appointments.
One passenger, Suraj Patil, took to Twitter to express his frustration after his SpiceJet flight was canceled without prior notice. He had traveled from Pune to Mumbai to catch the morning flight, only to be informed that the flight was rescheduled for the next day. Another passenger, Vivien Gupta, experienced a delay of over five hours on his IndiGo flight to Bengaluru, leading to arguments and anger among passengers.
The delays were not limited to these airlines, as City resident Suraj Patil reported his SpiceJet flight to Darbhanga was canceled due to bad weather. However, he claimed he received the email notification about the cancellation only after midnight, leaving him with no alternative options. Pune airport authorities attributed the delays to congestion issues, but passengers were not satisfied with the lack of communication and assistance provided.
Passengers have been calling for better communication and customer service from airlines, highlighting the need for improvement in handling such situations. Flight delays and cancellations have become a growing concern across the country, with passengers facing inconvenience and frustration. In the case of flight delays and cancellations, it is essential for airlines to provide timely and accurate information to passengers and offer alternative options to minimize inconvenience.
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