1. PCMC Sarathi complaints closure sparks outrage among citizens
  2. PCMC Commissioner promises revamped system for transparent governance
  3. Citizens’ voices at the core of effective administration, says Shekhar Singh
  4. New feedback mechanism to address unresolved complaints in PCMC
  5. Accountability measures to be implemented in complaint-resolution process
  6. PCMC’s commitment to citizen-centric governance highlighted in new initiative
  7. Trust in the system expected to improve with new measures in place
  8. Citizen engagement and transparency prioritized in PCMC’s governance approach.

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