Hey there, folks! It’s time for some airport news from Pune! So, here’s the scoop – Pune Airport has moved up in the Airport Service Quality survey! From 74th place in the third quarter to 67th in the fourth quarter. That’s some progress, right?
But hold on, there’s a little hiccup in this good news. It seems like passengers have been facing some issues with the ground staff at the airport. Complaints about lack of courtesy and helpfulness have been pouring in. Not cool, guys, not cool.
But fear not, because Pune Airport Director Santosh Dhoke is on it! He recently had a chat with all the folks involved and gave them a piece of his mind. He’s asked everyone to be super nice and helpful to all the travelers. Good move, Mr. Dhoke!
And hey, he’s also talked about the immigration officials. Seems like they’ve been getting some flak for their behavior. But don’t worry, they’ve been told to step up their game and be more polite. Let’s hope they listen!
The airport officials are also on board with the whole passenger convenience thing. They’re having regular pow-wows with everyone to make sure things run smoothly. And they’re reminding their staff to be proactive, give accurate info, and not mess with the travelers’ vibe. Sounds good to me!
Oh, and the airline peeps are in on this too. They’re trying their best to keep the passengers happy. But sometimes, when there are flight delays, even they get a little flustered. But they’re sticking to their guns and making sure their staff stay polite and professional. Kudos to them!
So, while Pune Airport is climbing up the ranks, they know they’ve got work to do. They’re focusing on better communication and customer service to make sure everyone has a smooth journey. Let’s hope they keep up the good work!
Thanks For Reading Report of Punepress.com